Returns and Refunds Policy

Return Eligibility

You may return items within 7 days of receiving your order, provided they meet the following conditions:

• • Items must be unused, in their original condition, and in the original packaging.
  • Items must have all tags and labels attached.
  • Certain items may be non-returnable, including Sale Items and For electronic appliances & mobile phones related issues after usage or after the return policy period, please check if the product is covered under seller warranty or brand warranty.

Valid reasons to return an item

• • The delivered product is damaged (i.e. physically destroyed or broken) / defective (e.g. unable to switch on)
  • Delivered product is incomplete (i.e. has missing items and/or accessories).
  • Delivered product is incorrect (i.e. wrong product/size/colour, fake item, or expired)
  • Delivered product is does not match product description or picture (i.e product not as advertised)
  • Delivered product does not fit. (i.e. size is unsuitable)

How to Initiate a Return

To initiate a return, please follow these steps:

1. 1. Contact our customer Care service team at Customercare@saleshubify.com to request a return authorization.
   2. Provide your order number and a brief explanation of the reason for the return.
   3. Once your return is approved, we will provide you with a return shipping label and instructions.

Return Shipping

• • Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
  • We recommend using a trackable shipping service or purchasing shipping insurance for items over Rs. 3,000 / –  as we cannot guarantee that we will receive your returned item.
  • We will fully support in making down return shipment cost by guiding best shipping method.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7 business days.

Exchanges

If you would like to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 3 days of receiving the item. We will assist you in resolving the issue, including a replacement or refund.

Contact Us

If you have any questions about our Returns and Refunds Policy, please reach out to us at:

Sales Hubify
Customercare@saleshubify.com
+92-321-8051508